Brocade, an industry leading network solutions provider, needed to reemphasize its code of conduct and corporate policies. But with thousands of employees renewing their code of conduct certification annually and many renewing sales certifications quarterly, the manual process that was in place just wasn't sustainable. In addition to improving compliance, Brocade needed to standardize and improve reach, bringing the message across in different shapes and forms to a broader audience.
Brocade worked with Skillsoft to develop a training solution to meet its compliance needs. Using the Skillsoft Academy learning management system, courses from Skillsoft Legal Compliance Courseware Collection and customized courses, the company developed a program that effectively tracks compliance and automates course reminders for employees. Sophisticated reporting capabilities allow managers to see which employees are due—or overdue—for training. “The reporting is great and it's easy to get up and running,” says Petrie Terblanche, Brocade Director of Internal Audit and Compliance.
Skillsoft's ability to integrate with other programs helps further the success of the training program. Brocade has effectively integrated Academy with the company's ERP system, assigning users to the appropriate learner groups. “The ease of use really depends on how well information is shared between our ERP system and Skillsoft. Brocade and Skillsoft work together to design courses based on criteria developed by Brocade, then based on scripts we assign courses to learners,” says Terblanche.