Post-Enron, scrutiny of the ethics of Corporate America remains a high priority for investors and regulators. Companies have responded by beefing up their ethics and compliance departments, with many creating chief ethics or chief compliance officer posts and devoting considerable resources to those functions.
But after they’ve put their programs in place, how do companies gauge whether those programs are having the desired impact? Like anything else, experts say culture can be measured.
“The Enrons and the Tycos sharpened the focus on concerns about culture and culture measurement,” says Paul Sanchez, director of employee research at Mercer Human Resource Consulting. “Sarbanes-Oxley ...