Enterprise resource planning software is designed to reach into all corners of an organization and integrate the data throughout the whole company. But when it comes to compliance, cracks remain.
ERP systems can show good return on investment for the pieces of compliance that they handle well, such as transaction compliance, segregation of duties, and access control, says Chris McClean, an analyst at Forrester Research. Operational compliance—training requirements, regulatory filings, policy documentation, and the like—is where ERP systems can fall short.
“As far as having the flexibility needed for large areas of compliance, the GRC [governance, risk, and compliance] vendors ...