Controlling e-discovery costs while minimizing litigation risks are two of the greatest challenges that in-house lawyers face—challenges that most companies aren’t equipped to handle.

“Given the relative complexity of e-discovery, very few companies can build and support a completely in-house discovery model,” Glen McFarlene, executive director of e-discovery at JPMorgan Chase, said during a recent Webcast exploring e-discovery solutions.

McFarlene noted that even at JPMorgan Chase, which built its in-house program years ago and has several specific tools to address the various phases of e-discovery, still requires outside assistance in certain situations. The need to host data outside a corporate firewall, ...