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Ensuring Technology Changes Are Well Managed

Dan Swanson | October 2, 2007

Information technology is critical to the long-term success of most organizations. It is a key reason for the cost of operations, and cost of operations tends to be a vital component of overall profitability. It facilitates the introduction of new business initiatives, as well as the ongoing improvement of current processes, and allows the management team to monitor and report on performance. IT enables business operations through connectivity, information processing, business intelligence, and the like.

Lastly, and especially important to this audience, IT can contribute greatly to a company’s system of internal control.

With the organizational importance of IT continuing to grow each year, the importance of “change management” in IT systems continues to grow along with it. There is a substantial body of evidence that change management contributes critically to the implementation of efficient, effective, and secure IT operations....

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