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Dental Practice Software Provider to Pay FTC $250K for Misleading Customers About Encryption

Jaclyn Jaeger | January 8, 2016

Henry Schein Practice Solutions, a provider of office management software for dental practices, this week agreed to pay $250,000 to settle Federal Trade Commission charges that it falsely advertised the level of encryption it provided to protect patient data. In addition, the company will be prohibited from misleading customers about the extent to which its products use industry-standard encryption or the extent to which its products help ensure regulatory compliance or protect consumers’ personal information.

The FTC’s complaint alleges that Schein marketed its Dentrix G5 software to dental practices around the country with deceptive claims that the software provided industry-standard encryption of sensitive patient information and, in doing so, ensured that...

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