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Google Will Pay $19M to Settle FTC Complaints

Joe Mont | December 8, 2014

Following a public comment period, the Federal Trade Commission has approved a final order resolving allegations that Google unfairly billed consumers for in-app charges that were made by children without their parents’ consent. Google will set aside $19 million in restitution.

Google is required, as part of the settlement, to contact all consumers who had an in-app charge to inform them of the refund process over the next two weeks. Should the company provide less than $19 million in refunds within a year of the settlement’s approval, it will be required to remit the balance to the FTC to either remedy additional consumer complaints or, at its discretion, turn over what’s remaining to the U.S. Treasury.

The...

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