Close

Are you in compliance?

Don't miss out! Sign up today for our weekly newsletters and stay abreast of important GRC-related information and news.

×

Status message

Start your free, no obligation 5-day trial to continue exploring with full access.

EU Pushing Guidelines for Cloud Computing Service Level Agreements

Roberta Holland | July 2, 2014

European Union lawmakers are attempting to keep pace with technology, unveiling a set of guidelines for business users of cloud computing last week.

Developed by the Cloud Select Industry Group, the guidelines are intended to increase professional users' trust in the technology and standardize aspects of service level agreements. Members of the subgroup on SLAs included representatives from IBM, Microsoft, Telecom Italia, Arthur's Legal, and the Cloud Security Alliance. The subgroup's ongoing goal is to recommend common terminology and metrics to be used in service level agreements. Specific metrics have yet to be finalized.

The guidelines, announced in a press release from the European Commission, call for certain elements to be spelled out in service contracts with...

Read this single article for $49, or click the subscribe button below to review subscription options.

Enjoy unlimited access to thousands of articles, browse five years of digital magazines, qualify for reduced admission to events, and more.