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Does compliance need a seat at VW’s table?

Tom Fox | July 13, 2016

When does compliance need to step forward and stand up for the reputation of a business? How about for an entire industry? I thought of those questions when considering the European reaction to the Volkswagen settlement in the United States around its emissions-testing scandal, where it agreed to pay out some $15B in fines, penalties, and compensation to affect VW car owners.

VW has offered to compensate U.S. car owners between $5,100 to $10,000 per car for VW’s fraudulent activity in installing defeat devices to fool emissions testing protocols. Yet VW has offered nothing, nada, zero, nil, zilch to its customers in Europe; its biggest market. This is one of the most tone-deaf non-concessions recently engaged in by a company which has done nothing but step on its own feet since it denied to U.S. regulators that it had installed defeat...

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