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The power of social media

Tom Fox | June 26, 2017

The opening paragraph of the Holder Report to the Uber Technologies board of directors reads, “On February 19, 2017, Susan Fowler, a former engineer at Uber Technologies published a blog post detailing allegations of harassment, discrimination, and retaliation during her employment at Uber and the ineffectiveness of the company’s then-existing policies and procedures. The next day, Uber retained Eric Holder and Tammy Albarrán, partners at the law firm Covington & Burling, to conduct a thorough and objective review. Last week saw the resignation of Uber CEO Travis Kalanick, and it all began with a blog post.

This was the first time that a blog post by a former employee brought down a CEO and exposed a hugely toxic culture in an organization. Fowler’s post is to be commended on that basis alone.

However, it shows the power of multiple channels of communication open in the 21st century for the compliance practitioner. If, as a compliance practitioner, you...

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