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Whistleblowers and building trust

Tom Fox | June 24, 2018

One of the negatives for any compliance program is that internal whistleblowers, employees who want to do the right thing and report instances of fraud, bribery, and corruption, are frustrated in attempts to do so. This is not the situation where whistleblowers are actively and openly retaliated against for coming forward, such as what occurred in the Wells Fargo fraudulent accounts scandal. This is when someone wants to come forward or does come forward, but the information they bring forward is not acted upon. 

Most employees are more likely to report instances of unethical or illegal conduct they come across to their immediate supervisor or someone in the short chain above that person—usually middle management. This means an organization must training middle management on how to receive such information and how to report it up so that it can be acted up. It also means a middle manager must be educated to receive the tip with appropriate seriousness and then know both to...

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