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Benchmarking study: Compliance programs in retail industry need to grow up

Jaclyn Jaeger | October 3, 2018

Most compliance programs in the retail industry have considerable room to grow on the maturity spectrum, according to a first-of-its-kind retail ethics and compliance benchmark report.

Deloitte and the Retail Industry Leaders Association (RILA) conducted the “Retail Ethics and Compliance Survey” with the aim of understanding how today’s retail companies are managing uncertainty and compliance risk through their ethics and compliance programs. 

To shed some light on the retail industry specifically, the survey polled RILA members—compliance and legal executives officers from several leading retail companies—on how their compliance programs are designed, implemented, managed, and governed. It also polled RILA members on how they are leveraging people, processes,...

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