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For leading compliance programs, it’s all about technology

Jaclyn Jaeger | May 31, 2018

To be the best, it’s wise to learn from the best—and compliance programs are no exception. It is no coincidence that compliance officers who are most confident in the effectiveness of their programs also tend to exhibit practices typical of highly mature programs. But they appear to be the exception, not the norm.

Just 17 percent of 825 risk and compliance executives polled in PwC's State of Compliance study worldwide said they are “very satisfied” with the effectiveness of their compliance programs. In comparison, 45 percent of respondents indicated that they are “somewhat satisfied,” while the remaining 38 percent said they were either neutral or dissatisfied with the current state of their compliance program effectiveness.

Compliance officers have always had to think about regulatory and enforcement risks, but over the past year, “things have changed dramatically,” Andrea Falcione, U.S. leader of ethics and compliance at PwC, said during a Webcast on May 22...

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