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Hallmarks of an effective ethics and compliance program

Jaclyn Jaeger | February 14, 2017

What hallmarks distinguish “high performing” ethics and compliance programs from “low performing” programs? A new benchmark report published last week offers some valuable answers to that question.

Many E&C surveys and programs focus on check-the-box metrics—policies, hotlines, training, and auditing—as an adequate basis of measuring program effectiveness. None of these metrics, however, really speak to whether the company has an effective E&C program.

Rather, a new survey conducted by ethics and regulatory compliance advisory firm LRN of 556 ethics, compliance, and legal professionals found that a values-based workplace culture is “significantly more effective” at influencing employee behavior than those solely orientated toward rules or procedures.

“At their core, all ethics and compliance programs focus on dissuading misconduct, ensuring it is reported when it occurs and preventing retaliation,” says Mike Eichenwald, who leads LRN’s advisory practice... To get the full story, subscribe now.