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Kaiser Permanente’s Approach to Case Management

Marita Janiga | March 3, 2015

Marita Janiga Guest Columnist IconYou need to know several key points when designing an effective case management program. Having an effective case management structure will help a compliance program meet its responsibility to align with the Office of Inspector General’s Seven Elements of an Effective Compliance Program, keeping it audit-ready when regulators decide to visit. And regardless of the regulatory requirements, it just makes good business sense to do so.

When developing a case management program, defining requirements upfront and...

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