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Learning Lessons for Principled Performance

Carole Switzer | August 25, 2015

Imagine your company has an objective for global expansion and you’ve established a strategy that requires the use of many third parties to build products, develop sales contracts, and make deliveries. Your products contain some parts that are obtained from yet more third parties and the production of some result in toxic waste streams. Your products are sold to a variety of customers including government agencies, and the deliveries will cross many borders.

So, you put in place a due diligence process for signing up all those third parties, you rely on them to identify the disposal requirements for each waste stream and the export/import rules that will apply, and you put some training, policies, and controls in place to prevent bribery or corruption with regard to the government sales process. All seems good. Time goes by, and you merge with another company that also has third parties doing similar work, and you expand into even more countries. Sales are up and still all...

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