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Playing the Game of Risk in Workplace Education

Carole Switzer | November 26, 2013

In his acclaimed book, “A Theory of Fun for Game Design,” Raph Koster says: “Fun from games arises out of mas­tery. It arises out of comprehension. It is the act of solving puzzles that makes games fun. In other words, with games, learning is the drug.”

Koster, a gam­ing industry thought leader, is focused on challenging designers to get away from the predictable, and therefore boring me­chanics of games, and to look for some­thing new that drives engagement. But he might just as well have been talking to de­signers of employee education programs. And most of them could use his help.

An effective training program starts with a risk-based analysis of who in the company needs to be taught what, and at how deep a level of understanding based on each person's effect on or exposure to a given threat, and the level of risk that threat presents to the organization. OCEG Chair Scott Mitchell says that a great way to figure this out and determine the types and frequency of...

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