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Q&A With VP Corporate Compliance At UPS

Matt Kelly | July 13, 2004

This profile is the latest in a series of weekly conversations with executives at U.S. public companies who are currently involved in establishing and developing compliance programs. An index of previous conversations is available here.

UPS is a sprawling, worldwide company. How does it divide up and manage the compliance function?

We created our compliance department in the 1990s. We rolled out our first code in 1996, took it international in 1999, revised the code in 2001, and then rolled out a global code this year—so we’ve had a number of years working with the compliance department, trying to define what’s critical here and what belongs in other areas.

From a structural view, I report to our chief operating officer, who is also our corporate compliance officer. I also report to the audit committee twice a year. We made a change about two years ago...

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