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Ryanair flies into trouble with the Civilian Aviation Authority

Neil Hodge | October 11, 2017

With its emphasis on “cheap” rather than “cheerful,” budget airline Ryanair has had a chequered history with compliance, often questioning why costly regulations apply to it when it is in the business of selling cut-price air tickets. But last month the airline became unstuck when it announced—with little warning—that it was set to cancel 20,000 flights, at a projected cost to the company of at least £22m (US$29m).

On 15 September, Ryanair said that it would cancel up to 50 flights daily for the next six weeks (to the end of October), amounting to some 2,100 flights. However, it was not until 18 September that the airline actually said which flights would be cancelled, and that the cancellations would take effect in just three day’s time (from 21 September). In a press statement, CEO Michael O’Leary said: “This is a mess of our own making. I apologise sincerely to all our customers for any worry or concern this has caused them over the past weekend.”

Bizarrely, the... To get the full story, subscribe now.