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Top Minds: The quality king

Joe Mont | May 8, 2018

Bob Bowman, director of risk management for The Wendy’s Co., may not be a compliance officer, but he certainly understands the symbiotic relationships that integrate ethics and culture-building into the fabric of an enterprise.

Wendy’s has staked its ground on making quality a key differentiator. As coined by its founder, Dave Thomas, nearly 50 years ago, “Quality Is Our Recipe” is a slogan and mantra for all Wendy’s employees. It not only relates to food, but to all facets of the company to ensure its reputation as a quality leader in the “quick service restaurant” industry.

That focus on quality and reputation is a foundation of for the future. Wendy’s currently has approximately 6,500 restaurants in the United States and 29 other countries. It continues to expand that global footprint and attract new franchisees.

As Wendy’s grows and builds upon its market dominance, Bowman, as an overseer of risk management, will continue to play a key role. During his four...

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