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Training Management to Advocate a Culture of Ethics and Compliance

Jaclyn Jaeger | December 17, 2013

Most compliance departments are well aware of the valuable role that middle management can play in shaping a culture of ethics and compliance. How to work with them to achieve that objective, however, is where the challenge lies.

Traditionally, mid-level managers haven't played an integral role in spotting compliance and ethics risks, says Kirsten Liston, associate vice president of learning content strategy at SAI Global. Only in the last few years have companies started to come up with practical solutions on how to engage managers to turn them into advocates for the company's ethics and compliance program, she says.

The first step in educating managers on how to effectively deliver and promote the company's ethics and compliance message should start with taking their pulse and assessing what some companies call “the mood in the middle,” says Liston. “Put...

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