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Maximum Impact: E&C Program Effectiveness Beyond Design and Implementation

White Paper, December 12, 2013

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From managing risk to preserving reputation to enabling business performance—expectations of ethics & compliance (E&C) programs are evolving more rapidly than the capabilities of many companies to meet them. Rising to this challenge requires a rethink of how organizations conceptualize and evaluate E&C effectiveness. A well-designed, well-implemented program aligned with applicable guidance counts for little if it isn't consistently driving positive behavioral and operational outcomes across the enterprise.
 
This third dimension of E&C effectiveness is the most important, but the least understood and measured. This white paper will outline what constitutes highly-effective and less-effective programs based on statistical analysis from LRN's 2013 Ethics & Compliance Leadership Survey. Ultimately, the success of the program—its true effectiveness—can't just be measured by how it was built or is being run. It has to be measured by the effect that program is having.
 
If you find value in this report, your participation in LRN's 2014 Effectiveness Survey will help us to build and share an actionable understanding of what it takes to make a truly effective ethics and compliance program and inspire principled performance.