Cash advance app Cleo AI agreed to meet compliance obligations for 10 years and to pay $17 million to settle allegations that it deceived millions of customers, under an order with the US Federal Trade Commission (FTC).

Cleo misled more than 2 million customers by advertising it would provide fast access to โ€œhundreds of dollarsโ€ in cash advances and then actually delivering far less, the FTC alleged in a complaint filed in U.S. District Court for the Southern District of New York on March 27, 2025. The company also allegedly charged undisclosed โ€œsurpriseโ€ fees for cash advances that were supposed to arrive the same day but often didn’t arrive until the next day, the FTC said.

Adrianne Appel writes regulatory news, policy, and trends for Compliance Week. She previously reported about policy developments for Bloomberg Law and Bloomberg Government. Email: adrianne.appel@complianceweek.com LinkedIn:...