The following list of common questions addresses most requests, but customer service can always be reached at (617) 297-8409 ext. 208 or via e-mail.

Our U.S. postal address is:

Compliance Week
361 Newbury Street, 3rd Floor
Boston, MA 02115

  1. What’s included in a Compliance Week membership?
  2. How do I become a member of Compliance Week?
  3. What is a corporate membership?
  4. What is my username and password?
  5. How do I change my log-in information?
  6. I’m a member of a corporate membership. How do I log in?
  7. I’m the Account Administrator for a corporate membership. How do I add, remove, or edit employees’ account details?
  8. I’m the Account Administrator for a corporate membership. How can I change my own information?
  9. Can I receive CPE credits for On-Demand CPE Webcasts?
  10. Why am I not receiving the weekly e-newsletters?
  11. Someone emailed an article to me from the “Share via email” tool. Why didn’t I get it?

  1.  What’s included in a Compliance Week membership?
    Membership now goes beyond news—offering a complete journey to assess, strengthen, and showcase your compliance program. Click here for more information on a Compliance Week membership.

  2. How do I become a member of Compliance Week?
    Click here to learn more.

  3. What is a corporate membership?
    With a corporate membership, your entire team can benchmark performance, develop professionally, and build a stronger culture of integrity—supported by the combined expertise of Compliance Week and ECI. From assessment to action, membership is your pathway to a more effective, resilient, and trusted compliance program.To discuss pricing, please contact us via e-mail or at (617) 297-8409.  

  4. What is my username and password?
    We no longer use usernames; access to all Compliance Week content is through your email address and password. For assistance, call us toll-free at (617) 297-8409, or contact us via e-mail.

  5. How do I change my log-in information?
    You can have your email address changed by contacting Customer Service.

  6. I’m a member of a corporate membership. How do I log in?
    Our log-in procedure has changed. All users must now log in with their own email address and password. We encourage you to change your password after signing in.If you receive an error message when entering your email address, please contact us.

  7. I’m the Account Administrator for a corporate membership. How do I add, remove, or edit employees’ account details? 
    Request instructions for the self-serve portal via email

  8. I’m the Account Administrator for a corporate membership. How can I change my own information?
    Please call us at (617) 297-8409 or contact us via e-mail.

  9. Can I receive CPE credits for On-Demand CPE Webcasts?
    You must be a registered user on the Compliance Week website, and you must be logged in.

  10. Why am I not receiving the weekly e-newsletters?
    To guarantee you receive our newsletters, please contact your network administrator to add the following host addresses to your company’s e-mail SPAM filter “whitelist”:

    HostAddress
    info.complianceweek.com
    192.28.147.148

    You will only receive e-mail newsletters from Compliance Week through those servers.

  11. Someone emailed an article to me from the “Share via email” tool. Why didn’t I get it?

    Articles shared directly from a complianceweek.com story with the “Share via email” tool are sent using software from “AddThis.com.” Please ensure “@addthis.com” is added to your Safe Senders list to receive future articles.

Request instructions for the self-serve portal via email.