When was the last time someone told you not to put something in writing? Was it a tongue-in-cheek, throwaway line, or was it a firm instruction? In the event it was the latter, it will never be in your best interests to comply.

In the recent court case between EY and former partner Amjad Rihan, the judge was critical of the absence of notes and records of meetings senior EY mangers had taken part in. Absent any notes, it is speculative as to what did and did not take place. The pen has always been mightier than the sword in the long term. The question today is, is the computer mightier than the pen?