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Flying the (not so) friendly skies of United

Tom Fox | April 10, 2017

The Man From FCPA must admit, he had never considered purchasing an airplane ticket was a way to get arrested, but it looks like that is where United Airlines is about to take that part of its "fly the friendly skies" customer experience. For those who might not have heard, United demanded four passengers disembark a flight because the airline allegedly had oversold the flight. It came to down to one passenger, who refused to leave and was physically hauled off the flight by security guards. This horrific scene was caught on videotape for all the world to see.

United tried to claim the flight was oversold. It turned out, however, that United simply wanted to fly four of its employees, on non-paying tickets, to another location, so they physically hauled off a paying passenger who had been ticketed and seated. As any airline passenger who has ever listened...

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