Fueled by a weak economy, a strong regulatory regime, and a litigious-hungry culture, lead directors today must wear more hats than ever before. But never are their skills so put to the test as they are during a crisis management situation.

Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...