For all the hype surrounding generative artificial intelligence (GenAI), the technology has been met with a healthy skepticism in the compliance community. Compliance practitioners want to know: Is it safe? Can it be deployed ethically? Are the risks greater than the rewards? And what should an AI acceptable use policy contain?

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Lisa Wymer, deputy director, IT risk & compliance at the Massachusetts Bay Transportation Authority, speaks during her session at Compliance Week’s AI & Compliance Summit.

Fundamentally, compliance officers want to know if GenAI tools can provide actionable insights and make business processes more efficient, without compromising data privacy, violating intellectual property rights, injecting bias into decision-making, or creating false or skewed results.

Aaron Nicodemus is the Editor-in-Chief of Compliance Week. He previously worked as a reporter for Bloomberg Law and as business editor at the Telegram & Gazette in Worcester, Mass. Email: aaron.nicodemus@complianceweek.com LinkedIn:...