“The fact is, if we work with people, we are working with people in trauma,” writes Katharine Manning in her new book, “The Empathetic Workplace,” published Tuesday. “Lost productivity, absenteeism, and turnover are the quieter, and thus more insidious, costs.”
Manning’s practical guide on how to interact with, understand, and support those experiencing trauma in the workplace is apropos of the times, a balm for the soul amidst the backdrop of a pandemic.
