A new research report on employee calls to company hotlines finds that smaller businesses are fielding fewer complaints per worker today than they were five years ago, while large companies have seen the complaint rate more than double.
Exactly why that divergence has occurred—and even whether it’s a good thing or a warning sign that workers at small companies are declining to report problems they see—is unclear. But it is one of the more notable findings in the 2007 “Corporate Governance and Compliance Hotline Benchmarking Report,” an in-depth analysis of hotline calls published by the Security Executive Council.
