All PPI articles
-
Blog
PPI complaints against financial services firms on the rise
Complaints about payment protection insurance (PPI) created a significant spike in the number of complaints made to financial services firms in the second half of 2017, according to recent figures published by the U.K. Financial Conduct Authority, serving as a warning to the broader financial services industry about the future ...
-
Blog
FCA must not drop the ball on banking culture reforms
The U.K. Parliament’s Public Accounts Committee has issued a report that is not only deeply critical of the FCA’s decision to suspend its culture review of banks but also warns of “serious risks” of future mis-selling scandals. Paul Hodgson examines the report’s impact on U.K. bank culture.