What, exactly, do we want AI to do in our organizations?
That key step in determining how, where, and to what tasks to apply AI’s powerful but also risky applications were dissected at The Leading Edge: AI & Data Analytics in E&C in Fort Lauderdale, Florida, on Jan. 28-29. Compliance Week hosted more than 100 senior-level compliance executives for a conversation around the adoption of Artificial Intelligence (AI) tools in their organizations.
Keynote speaker Jen Gennai, Google’s former head of responsible innovation, provided attendees with a roadmap for how to implement AI safely and effectively. She noted that many teams have skipped a crucial step by failing to ask this question: What, exactly, do we want AI to do? Too often, teams plunge into AI use due to pressure from the C-Suite and board, competitive pressures, and fear of falling behind, she said.
A survey of more than 190 compliance professionals conducted by Compliance Week and konaAi revealed that pressure to implement AI tools is coming from the top: 63 percent of respondents said orders to implement AI came from either the board or C-Suite.
Compliance professionals who spoke at the event advised attendees to lean in, learn about AI, and become coaches, guides, and trusted strategic partners with others in their organization as AI tools are being implemented. Stand side-by-side at the beginning, embed compliance at the start, and you’ll earn the trust of your colleagues.
They also pointed out they’re all learning as they go, and that learning from each other is the best way forward.
Ann Skeet of Santa Clara University’s Markkula Center for Applied Ethics discussed what businesses should do to address the trust issues that have beset AI tools, particularly generative AI. She prompted a thoughtful discussion about what steps businesses should take to ensure that the use of AI tools is done ethically wherever possible.
Below are images from the event. Photo credit: Compliance Week staff
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