By Adrianne Appel2025-01-09T15:18:00
Experian, the credit reporting giant, let compliance slide when it came to addressing consumer complaints about incorrect data, the Consumer Financial Protection Bureau (CFPB) said in a lawsuit against the credit agency.
Companies that collect and share personal and financial data are required to take consumer and customer complaints about inaccurate data seriously, and the Fair Credit Reporting Act requires the same of credit reporting agencies. They’re required to have procedures in place for accepting complaints, investigating them, and notifying people about the outcome.
Experian, which has U.S. operations based in California and its parent company based in Ireland, collects and reports data on nearly every American adult. It receives information from banks, credit card companies, and debt collectors.
2025-02-12T15:20:00Z By Adrianne Appel
Enforcement and all other operations at the Consumer Financial Protection Bureau have come to a screeching halt under Trump administration directives but a pair of lawsuits aimed at keeping the agency open mean the stoppage could be short-lived.
2023-02-28T13:00:00Z By Neil Hodge
Experian won a legal battle against the U.K. Information Commissioner’s Office after the data regulator ordered the credit reference agency to make “fundamental changes” over the way it handled personal data for direct marketing purposes or stop altogether.
2020-10-27T15:58:00Z By Jaclyn Jaeger
The U.K. Information Commissioner’s Office issued an enforcement notice against Experian, ordering the credit reference agency to make “fundamental changes” to how it handles personal data related to its direct marketing services.
2025-10-07T16:08:00Z By Adrianne Appel
Georgia Tech Research Corp. (GTRC) has agreed to pay $875,000 to settle allegations first raised by two compliance officers that its cybersecurity protocols violated acceptable standards for defense contractors, the Department of Justice (DOJ) said.
2025-10-06T17:12:00Z By Adrianne Appel
Tractor Supply Company has agreed to get into compliance with California’s consumer privacy law and to pay a $1.35 million fine—the largest yet by California—to settle allegations it violated the privacy rights of customers and job applicants.
2025-10-06T16:46:00Z By Aly McDevitt
A single $33,000 shipment to Iran triggered a six-figure penalty and years of compliance oversight for biotechnology company LuminUltra Technologies, Inc.
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