Vroom, the former online used car dealer, agreed to pay $1 million to settle allegations by the Federal Trade Commission (FTC) that it didn’t abide by consumer protection laws, including providing prompt refunds.
The Texas-based company sold more than 170,000 used cars through its website before it shut down that part of its business in January. Usually, customers bought the cars without seeing or driving them first. The company claimed the cars underwent detailed inspections, in which 184 points were checked, to make sure they were in good condition.
