FTC secures $5.7M settlement after business data provider repeatedly broke compliance order

The Federal Trade Commission (FTC) accused business credit reporting company Dun & Bradstreet of failing to comply with the commission’s 2022 order. 

Dun & Bradstreet agreed to pay $5.7 million to the FTC for allegations that the firm failed to provide correct information about its services to customers before renewing subscriptions. This led to individuals being overcharged. D&B also misrepresented how its products could improve customers’ credit scores, the FTC said. These actions violated a 2022 order against the company when the FTC alleged it deceived customers about its products and did not correct errors on credit reports. 

“Our signed orders are not suggestions,” Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, said Monday in a press release. “This settlement is another example of the Bureau’s effort to reinvigorate its fraud program and protect small businesses from deceptive and unlawful conduct.”