Federal Trade Commission (FTC) allegations against Uber, alleging deceptive billing and subscription cancellations, have snowballed, with 21 states and the District of Columbia joining the lawsuit.
The FTC’s original complaint against Uber, filed in U.S. District Court for the Northern District of California in April, alleged the company signed people up for the Uber One subscription service, didn’t provide the subscription benefits promised, and made it extremely difficult to cancel by requiring 32 actions before a cancellation is final.
