Regions Bank to pay $191M for surprise overdraft fees
By 
Adrianne Appel2022-09-28T20:45:00
The Consumer Financial Protection Bureau (CFPB) ordered Regions Bank to pay $191 million for allegedly charging illegal, surprise overdraft fees to customers.
The bank, with $161 billion in assets and approximately 1,300 offices across the South and Midwest, charged customers overdraft fees on certain ATM withdrawals and debit card purchases even though they had sufficient funds in their accounts at the time of transaction, according to the CFPB’s consent order filed Wednesday.
The $36 overdraft fee, called “authorized positive,” was imposed if a customer’s bank balance became insufficient when the transaction posted, sometimes days later. Such fees are considered unfair because the bank allows the transaction to go through and customers are not warned about the fees and can’t prevent them.
THIS IS MEMBERS-ONLY CONTENT
You are not logged in and do not have access to members-only content.
If you are already a registered user or a member, SIGN IN now.
Related articles
-
News BriefNavy Federal Credit Union to pay $95M in fines, redress over ‘surprise’ overdraft fees
Navy Federal Credit Union will pay a $15 million fine and return $80 million in “surprise” overdraft fees to its members to resolve an enforcement action from the Consumer Financial Protection Bureau.
-
PremiumFor addressing the risks and rewards of AI, Adam Ennamli is Innovator of the Year
When he was hired two years ago by General Bank of Canada (GBC), Adam Ennamli was tasked with shaking up the bank’s compliance function. For too long, the small ($3.5 billion Canadian dollars in assets) but fast-growing bank based in Edmonton had spread its compliance functions across different departments. Many ...
-
PremiumWhen starting on data analysis projects, start small and find allies
Compliance has long been reluctant to tap the power of its organization’s data. Some of that hesitancy is institutional, either through inertia or outright hostility. Data is often kept in siloes, overseen by different administrators, stored in different systems.
More from Regulatory Enforcement
-
PremiumDelayed UK antitrust case underscores compliance, reputational risks
Antitrust infringement cases in the United Kingdom can run on for years, but there’s a question whether issuing fines that are dwarfed by the revenues of those organisations involved is a worthy deterrent—particularly if they are imposed over a decade after the misconduct ended. It’s also debatable whether the first ...
-
News BriefFTC sues Uber over deceptive subscriptions, a rare move for consumers by Trump officials
The Federal Trade Commission (FTC) filed a lawsuit against Uber, alleging the ride-hailing company signed customers up for its Uber One subscription without consent, then made it hard for them to cancel. The move marks the U.S. government’s latest broadside against big tech companies, and the first major action from ...
-
News BriefCFPB pullback signals further shift toward industry-friendly regulation
The U.S. Consumer Financial Protection Bureau continues to unravel amid pressure from Trump administration officials to shutter the agency. Not only has the agency informed its employees that it will no longer be a watchdog for the financial services industry, it has also laid off employees despite court orders blocking ...