By Adrianne Appel2024-11-04T20:09:00
VyStar Credit Union has agreed to pay a $1.5 million fine and make restitution to customers harmed by its alleged lack of due diligence when it launched a new banking platform, the Consumer Financial Protection Bureau (CFPB) said.
Vystar, formerly known as JAX Navy Federal Credit Union, is based in Jacksonville, Fla., and is one of the largest credit unions in the nation. The organization has $14.75 billion in assets and 980,000 customers, all of whom are defense employees, current or former members of the military, or their families.
The alleged trouble began when Vystar rolled out a new banking system in May 2022. The roll out was hardly a smooth one, and the new system crashed, the CFPB and the National Credit Union Administration found.
2025-01-14T19:58:00Z By Adrianne Appel
Capital One promised very high interest rates on millions of savings accounts but the bank didn’t deliver, losing customers more than $2 billion, the Consumer Financial Protection Bureau alleged.
2024-10-25T13:55:00Z By Adrianne Appel
Businesses need to follow the consumer protection rules of the Fair Credit Reporting Act when engaging in employee surveillance, which includes background reports about employees produced by third parties using artificial intelligence, the Consumer Financial Protection Bureau said in new guidance.
2024-10-23T15:45:00Z By Adrianne Appel
Banks, credit card companies and other financial mainstays will be required to comply with new data privacy and retail account portability regulations under a sweeping rule issued Tuesday by the Consumer Financial Protection Bureau.
2025-09-12T19:40:00Z By Oscar Gonzalez
The DOJ sued Uber Thursday, alleging it violated the Americans with Disabilities Act (ADA) by denying people with disabilities equal access to its services.
2025-09-11T20:53:00Z By Neil Hodge
Europe’s banking regulator warns that weak compliance at fintech, regtech, and crypto firms may let money laundering and terrorist financing risks slip through. The EBA also found EU regulators’ approaches are often inconsistent and unclear.
2025-09-10T22:24:00Z By Adrianne Appel
California, Colorado, and Connecticut launched a joint enforcement sweep against businesses that fail to honor consumers’ online opt-out requests, the states announced Tuesday.
Site powered by Webvision Cloud