To be the best, it’s wise to learn from the best—and compliance programs are no exception. It is no coincidence that compliance officers who are most confident in the effectiveness of their programs also tend to exhibit practices typical of highly mature programs. But they appear to be the exception, not the norm.

Just 17 percent of 825 risk and compliance executives polled in PwC’s State of Compliance study worldwide said they are “very satisfied” with the effectiveness of their compliance programs. In comparison, 45 percent of respondents indicated that they are “somewhat satisfied,” while the remaining 38 percent said they were either neutral or dissatisfied with the current state of their compliance program effectiveness.

Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...