A Financial Industry Regulatory Authority (FINRA) white paper released Wednesday found that large broker-dealer firms have successfully implemented artificial intelligence (AI) tools in areas including communications with customers, investment processes, and operational functions.

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Aaron Nicodemus is the Editor-in-Chief of Compliance Week. He previously worked as a reporter for Bloomberg Law and as business editor at the Telegram & Gazette in Worcester, Mass. Email: aaron.nicodemus@complianceweek.com LinkedIn:...