The Consumer Financial Protection Bureau’s student loan ombudsman quit the agency this week. But he is not going quietly.
“After 10 months under your leadership, it has become clear that consumers no longer have a strong, independent consumer bureau on their side,” Seth Frotman, the CFPB’s former assistant director and student loan ombudsman, wrote in a letter to Acting Director Mick Mulvaney that was made public on Aug. 27.
