The Network, a provider of governance, risk and compliance solutions has announced the release of Case Management 2.0, an on-demand incident management software solution. Case Management 2.0 serves as a central repository to manage all GRC-related incidents, including compliance and ethics, fraud, loss, information risk and security.

Delivered through an intuitive user interface designed by human factors engineers, Case Management 2.0 is a scalable software as a service (SaaS) solution that provides organizations with enhanced collaboration and security features to better investigate and resolve incidents and mitigate risk. Benefits of the platform include:

• A highly customizable solution that allows organizations to manage a wide range of incidents;
• Customized and industry best practice workflows, which were developed by leading industry experts;
• Rapid case resolution through collaboration between multiple users, including case managers, investigators and external resources;
• User-customizable dashboards to manage critical data and tasks;
• Comprehensive audit trails—from allegation to investigation to resolution;
• Greater data protection and control to ensure sensitive data is not compromised; and
• Enhanced personalization, including graphics, symbols and naming conventions—all through one-stop views.

“The speed and accuracy of investigating issues and closing investigations can have a huge financial impact on organizations,” said Luis Ramos , chief executive officer of The Network. “All organizations, whether public or private, benefit from risk detection and deterrence by having robust reporting mechanisms in place while facilitating expedited management of all types of incidents across the enterprise.”