This article is Part Two of a two-part series on ethics programs. Last week, we spoke with ethics leaders at Sprint and other companies, who discussed the importance of “support from the top” in developing successful ethics programs (see box at right).
In implementing their ethics and compliance programs, too many companies are focusing all or most of their attention on process, and little or none on outcome. That’s according to Kenneth Johnson, a well-known author and lecturer on business ethics who currently serves as principal consultant of the Ethics Resource Center in Washington, D.C.
