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CFPB Makes Narratives in Complaint Database Public

Joe Mont | June 26, 2015

The Consumer Financial Protection Bureau has made additional information collected in its controversial complaint database—consumers’ complaint narratives—publically available.

In March, after a public comment process, the CFPB formalized its policy for accepting and disclosing the compliant narratives. On Thursday afternoon, more than 7,700 of them were made public. The Bureau also published a Request for Information, seeking input on “whether there are ways to enable the public to more easily understand and make comparisons...

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