A year removed from the start of the COVID-19 pandemic, the long-term effects the shift in work culture will have on the compliance profession have become more apparent.

The “Cost of Compliance Report 2021” by Thomson Reuters Regulatory Intelligence reflects these changes. The annual report, which generated responses from more than 720 practitioners across financial services worldwide, details how compliance officers in the industry have adapted to the new normal at their workplaces and which elements of these environments might be here to stay.

Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...