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What have we learned in the four years the Consumer Financial Protection Bureau has been on the beat? For starters, it’s aggressive, returning $10 billion so far to consumers through enforcement actions. A solid understanding of the CFPB’s compliance program expectations remains elusive, and the mood among firms in the ...
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OpinionHow to make the business case to upgrade records management systems
Companies are giving their records management programs a makeover, and not for the reasons you may think. What used to be a sleepy back-office legal department function is now front and center, often driven by compliance teams. Organizations are discovering that a “save everything, forever” de facto policy doesn’t ...
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News BriefCFPB humility pledge reshapes exam process, as agency faces uncertain future
The U.S. Consumer Financial Protection Bureau’s Supervision Division introduced a new “humility pledge” last month that examiners will read aloud at the start of each oversight engagement. It’s another shift in how the organization handles itself under the Trump administration.