No matter what compliance managers do, people continue to disregard rules. Why? Sandro Boeri, president of the U.K.’s Chartered Institute of Internal Auditors, has spent a career in compliance and audit roles in large financial services firms. He is passionate about the importance of instilling a positive compliance culture – and believes that a new standard about to be made mandatory for internal audit teams can help.
“One of my previous roles was as a compliance officer in a French bank, and I always wondered why people didn’t comply with rules and regulations when many of these carried significant penalties,” he says. “As a compliance person, I assumed that the power of the potential punishments would make people obey rules. But again and again we see that they don’t.”
