Twenty-twenty has been a long, strange year. A worldwide pandemic has sickened millions, killed hundreds of thousands of people, and thrown economies around the world into chaos.
As a series of coronavirus-induced shutdowns disrupted businesses large and small, compliance professionals have been asked to take on new, pressing responsibilities with the same (or smaller) budget and staff. They had to figure out how to manage and motivate their staffs remotely. And they were forced to rework established processes—for training, auditing and monitoring, conducting risk assessments, and investigating potential misconduct—on the fly.
