Last week we held the annual Compliance Week Europe conference in Brussels, and it was a smashing success—a large turnout, of compliance professionals from across Europe (and beyond), who had vigorous discussions on all manner of topics, all capped with great Belgian beer. You can’t beat that.

Since then I have been trying to identify the best insights at the conference; those moments that really capture what compliance officers face today. That’s no easy task, but the moment was this: when we started a discussion on the rather dense subject of monitoring compliance activity across multiple departments, and ended up dwelling—as always—on the importance of ethics, culture, and communication.