The U.K. Financial Conduct Authority on June 12 published a final report on its investigation into Royal Bank of Scotland’s treatment of small- and medium-sized enterprise customers transferred to its Global Restructuring Group.

This follows the FCA’s update provided in July 2018 on the investigation. In that update, FCA Chief Executive Andrew Bailey said, “Given the serious concerns that were identified in the independent review it was only right that we launched a comprehensive and forensic investigation to see if there was any action that could be taken against senior management or RBS.”

Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...